Key Responsibilities

• Meet and exceed the assigned sales and revenue targets through acquiring new customers for deposit
  and lending products
• Manage and grow existing customer portfolio for FUM, loan, revenue, and profitability
• Leverage and expand the customer relationship to maximize referral, cross-selling and new business
  opportunities
• Contribute to the business’s success by initiating and participating in various cold-calling and marketing
  activities
• Always provide high standard of service to all customers
• Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and
  effective complaint handling
• Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies
  and compliance procedures
• Minimize and make an immediate report on any potential financial or operational losses
• Stay updated with the bank’s products suite, marketing campaigns, and competitor’s activities to ensure
  superior product knowledge.

Required education & experience

• Minimum bachelor’s degree
• OR lower degree accepted if at least 3 years’ experience in a similar position
• Computer literacy and English language proficiency (the French language is a plus)
• Proven sales and service records in banking or related industries
• Financial background, analytical, and credit background

Required competencies

• Discretion, integrity, and rigor
• Customer focus and strong communication skills
• Outgoing personality, confidence, and ability to work under pressure
• Autonomous and proactive
• Good planning, negotiation, problem-solving & organizing skills
• Desire to go extra and beyond responsibilities
• Be a team player and like to deal with challenges.

How to apply

Please send your up-to-date resumé to email [email protected]