Key Responsibilities

• Highly committed, straight-forward with integrity personality
• Have strong communication, negotiation and problem-solving ability
• Have fundamental credit assessment and banking policy
• Able to handle the case independence with teamwork spirit
• Ensure the repayment are followed up, monitored & reported properly
• Make sure all Warning Letters and Demand Letters are delivered to clients
• Advise overdue clients of their legal liabilities and set up repayment plan
• Propose recovery strategies, restructure & write-off for approval
• Go with branches to visit difficult overdue clients
• Attend in NADR process and court (if any) by minimize litigation cost
• Record all recovery action into system and place all document in client’s folder
• Keep good relationship with internal stakeholder, NADR, panel lawyer & court
• To perform other tasks which assigned by Collection Manger / Head Department.

Required education & experience

• Minimum bachelor’s degree in Banking, Finance, or other relevant fields
• At least 2-year experience in loan recovery or relationship manager
• Strong knowledge of concepts of relationship and Loan Recovery
• Good level of English (speaking and writing)
• Good computer and presentation skills.

Required competencies

• Excellent written and verbal communication skills, especially ability to communicate with customers.
• Strong analytical, problem solving & negotiation skill
• Strong integrity, commitment, and ability to multi-task in a fast-paced environment
• Autonomous, pro-active & quick learner.

How to apply

Please send your up-to-date resumé to email [email protected].