Effective Date: 14th November 2023
BRED Bank (Cambodia) Plc operates BRED Connect and BRED Business Connect applications which are Internet Banking web applications and Mobile Banking applications for Retail, Small Business and Corporate Customers. BRED Connect can be accessed from https://connect.bredcambodia.com and BRED Business Connect from https://business.bredcambodia.com or are available for download, respectively under BRED Cambodia and BRED Cambodia Business apps names, on the Apple App Store or Google Play Store.
Collection and Use of Information
We collect personal information including details such as your name, email address, phone number, company name, and any other information you may choose to provide to us. You will be informed about why we require this information when it is requested. This information is utilized in various ways to improve, personalize, and expand our services, understand, and analyze usage, develop new products, features, and functionality, communicate with you, prevent fraud, and for marketing and promotional purposes.
Log Files and Data
Like most hosting companies, we follow a standard procedure of using log files to log users’ data when they access our applications. The information collected includes IP addresses, browser type, internet service used (ISP), date and time stamp, referring / exit pages and possibly the number of clicks. This data helps us in analyzing trends, administering the applications, tracking users’ movement, and compiling demographic information.
Disclosure to Third Parties
Cookies allow us to understand user interactions with the applications. We employ cookies to collect users’ interactions information with the applications excluding any personal or financial information. You can manage cookies settings through your individual browser options.
We aim to protect your personal information using notably SSL certificates and commercial security measures. However, we can’t guarantee 100% security due to the nature of internet transmission and electronic storage.
Privacy and Data Protection Rights
As a customer, you have various rights in relation to your personal data, including access, rectification, erasure, restriction on processing, objection to processing and data portability. If you wish to exercise these rights, please contact us and we will respond within a month.
We do not knowingly collect any personally identifiable information from children. Contact us if you think that your child has provided this type of information to us.
BRED Bank Team