Senior Officer, IT Card & Payments - BRED Bank Cambodia

Senior Officer, IT Card & Payments

Head Office

IT

Key Responsibilities

  1.  Card Issuance:
    • Participate and control all card processes (Create, Emboss Visa Card and card maintenance)
    • Analyze the problem and work with BRED IT support
    • Project coordination with stakeholders
    • Train the team to achieve the goals
  2. POS & ATM:
    • Take full control of Install and configuring POS & ATM terminals
    • Provide training and product demonstration to new and existing POS merchants to the merchant service team and card team
    • Provide technical support, and troubleshooting in solutions to all POS & ATM-related issues
    • Analyze the problem appropriately and report or escalate immediately to related stakeholders any urgent issues or complaints to be fixed due to bank operation or customer needs beyond own control
  3. Other Tasks:
    • Prepare monthly NBC, Visa and MasterCard reports
    • Coordinate BRED IT support in case of disputes/Chargeback
    • Be available to work outside or go to provinces
    • Line Manager will assign other tasks

Required Education & Experience

  • Minimum bachelor’s degree or bachelor’s degree in computer science or equivalent professional qualification
  • At least 2 years’ experience in card management system or related field
  • Banking experience with POS, ATM and card system is preferred
  • Ability to communicate effectively with senior management and other departments
  • Creative, dynamic, flexible, self‐direct and self‐motivated team player
  • High proficiency spoken and written of English
  • Autonomous, quick learner, and proactive
  • Effective communication and management skills

Required Competencies

  • Discretion, integrity and rigor
  • Be a team player and like to deal with issues or challenges
  • Autonomous and pro-active
  • Desire to go extra and beyond responsibilities

How to apply

Please send your up-to-date resumé, a copy of your Cambodian ID card and a recent passport size (4×6) photograph to: BRED Bank (Cambodia) Plc. No. 30, Preah Norodom Boulevard Sangkat Phsar Thmey 3, Khan Daun Penh, Phnom Penh. Or email hr@bredcambodia.com.kh

Deadline: 08 August 2024

To apply for this job email your details to hr@bredcambodia.com