Relationship Manager – Retail SME
Tuol Kork Branch
Branch Network
Key Responsibilities
- Meet and exceed the assigned sales and revenue targets though acquiring new customers for deposit, Retail SME and other lending products.
- Understand customer’s lending needs and provide suitable solutions through consultation.
- Collecting supporting documents, prepare credit memorandum with the provision of strong analysis, recommendation and business justification.
- Manage and grow existing customer portfolio for FUM, loan, revenue and profitability.
- Leverage and expand customer relationship to maximize referral, cross selling and new business opportunities.
- Contribute to the business success by initiating and participating in various cold-calling and marketing activities.
- Provide high standard of service to all customers at all times and address all customer’s complaints/issues in the professional manner.
- Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures.
- Be vigilant on any early credit warning signs and make immediate report on potential financial or operational losses.
- Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge
Required education & experience
- Minimum bachelor’s degree.
- OR lower degree accepted if at least 3 years’ experience in similar position.
- Computer literacy and English language proficiency.
- Proven sales and service records in banking or related industries.
- Financial background and credit background.
Required competencies
- Discretion, integrity, and rigor.
- Customer focus and strong communication skills.
- Strong analytical skills with the ability to articulate complex issues.
- Confidence, pro-active and ability to work under pressure.
- Good planning, negotiation, problem-solving & organizing skills.
- Desire to go extra and beyond responsibilities.
- Be a team player and like to deal with challenges.
How to apply
Please send your up-to-date resumé to email hr@bredcambodia.com.kh
Deadline: 31 December 2024.
To apply for this job email your details to hr@bredcambodia.com