Relationship Manager, Retail Banking
Any Phnom Penh Branch
Branch Network
Key Responsibilities
- Meet and exceed the assigned sales and revenue targets through acquiring new customers for deposit and lending products.
- Manage and grow existing customer portfolio for FUM, loan, revenue, and profitability.
- Leverage and expand the customer relationship to maximize referral, cross-selling and new business opportunities.
- Contribute to the business’s success by initiating and participating in various cold-calling and marketing activities.
- Provide high standard of service to all customers at all times.
- Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and effective complaint handling.
- Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures.
- Minimize and make an immediate report on any potential financial or operational losses.
- Stay updated with the bank’s products suite, marketing campaigns, and competitor’s activities to ensure superior product knowledge.
Required education & experience
- Minimum bachelor’s degree.
- OR lower degree accepted if at least 3 years’ experience in a similar position.
- Computer literacy and English language proficiency (the French language is a plus).
- Proven sales and service records in banking or related industries.
- Financial background, analytical, and credit background.
Required competencies
- Discretion, integrity, and rigor.
- Customer focus and strong communication skills.
- Outgoing personality, confidence, and ability to work under pressure.
- Autonomous and pro-active.
- Good planning, negotiation, problem-solving & organizing skills.
- Desire to go extra and beyond responsibilities.
- Be a team player and like to deal with challenges.
How to apply
Please send your up-to-date resumé to email hr@bredcambodia.com.kh
Deadline: 22 February 2024.
To apply for this job email your details to hr@bredcambodia.com.kh