Relationship Manager, Retail Banking - BRED Bank Cambodia

Relationship Manager, Retail Banking

Any Phnom Penh Branch

Branch Network

Key Responsibilities

  • Meet and exceed the assigned sales and revenue targets through acquiring new customers for deposit and lending products.
  • Manage and grow existing customer portfolio for FUM, loan, revenue, and profitability.
  • Leverage and expand the customer relationship to maximize referral, cross-selling and new business opportunities.
  • Contribute to the business’s success by initiating and participating in various cold-calling and marketing activities.
  • Provide high standard of service to all customers at all times.
  • Be always attentive to all customer needs, issues or complaints and provide appropriate solutions and effective complaint handling.
  • Manage the quality customer portfolio, maintain accurate records, and always follow the bank’s policies and compliance procedures.
  • Minimize and make an immediate report on any potential financial or operational losses.
  • Stay updated with the bank’s products suite, marketing campaigns, and competitor’s activities to ensure superior product knowledge.

Required education & experience

  • Minimum bachelor’s degree.
  • OR lower degree accepted if at least 3 years’ experience in a similar position.
  • Computer literacy and English language proficiency (the French language is a plus).
  • Proven sales and service records in banking or related industries.
  • Financial background, analytical, and credit background.

Required competencies

  • Discretion, integrity, and rigor.
  • Customer focus and strong communication skills.
  • Outgoing personality, confidence, and ability to work under pressure.
  • Autonomous and pro-active.
  • Good planning, negotiation, problem-solving & organizing skills.
  • Desire to go extra and beyond responsibilities.
  • Be a team player and like to deal with challenges.
How to apply

Please send your up-to-date resumé to email hr@bredcambodia.com.kh

Deadline: 22 February 2024.

To apply for this job email your details to hr@bredcambodia.com.kh